Great service, very friendly and competitive pricing.

8/29/2024

We had some complicated issues with

our pool and Christian took the time & energy to find/figure out the issues and FIX THE ALL THE PROBLEMS Thank You Christian

I have been a satisfied customer of Outback pool for several years. Their knowledgeable, courteous and friendly team are an absolute joy to work with. They have offered sound advice and they have the skills and the products to keep us …

Great experience. From the showroom to delivery…….. first rate. Highly recommend this company.. .

I recently bought a house with a indoor pool/swim spa. The heater and blower motor stopped working so I called the home warranty company. They said they had no one in the area to repair and for me to find a contractor to work with. After …

Outback is the best in GP! Every employee is friendly, polite, and does great work. The guys who do the spa refills and cleanings are excellent. Really glad I took advantage of their refill special this month!

I recommend them to all pool…

Great people products services!

Outback pool and spa is amazing! They have a great show room with lots of options of spas and swim spas to choose from. The staff if very professional, fun and knowledgeable. They even let you take a soak test to make sure the spa you want…

I purchased a hotsprings hot tub over a year ago and have enjoyed it ever since. The entire process with outback was amazing. They delivered it on time and the set up was quick and professional.

Nothing but phenomenal things to say about …

This place is great! Friendly and knowledgeable. They helped get my pool clear !

I highly recommend them to help you resolve your issue.

Thanks ladies!!

Friendliest & most knowledgeable people around!!

Thanks for all the help you are always willing to give!

Pool looks GREAT!!!!

Ken from Outback Pool is very professional, knowledgeable & Very helpful!!!! Ken has been my go to for 4 years on any pool issues:)

Pentair Products are Amazing Love my salt, water, pool!! Sincerely Laurie Lesher

I came in trying to buy a gasket for my pool light ahe was very helpful

Helpful employees, knowledgeable and very professional.

Being relatively new to the area, and adding a spa, we needed a place to baseline test the water, and find someone who had quality supplies we needed. We stumbled upon Outback P&S, and were so blown away of the friendly personnel, vast …

I love my hot tub it has been a game changer for my chronic pain, it has been one of the best things I have done for myself, but most of all the staff are knowledgeable, helpful, kind, educational, supportive, prompt, and always follow …

Always a pleasure to go here for chemicals for pool and spa. Pleasant staff who help to educate and keep water sparkling!

Jason answered all my questions and was very personable.

We look forward to many years of service!

What can I say about Outback other then AMAZING!!!

Savannah Jason and Robert are very professional knowledgeable and the Customer service we received during the entire process from picking out our tub to the final orientation is the best if…

We are so pleased on Outback’s rapid turn around on getting our hot tub back to us! Thanks

Folks here are helpful. I was glad to receive some simple clear guidance

Savannah is AMAZING!! Thank u for all the information and help.. Top notch local business

We had Robert do the reverse osmosis process on our pool water and the results were exactly as promised. The amount of time that Robert spent educating us so that we can maintain our pool well going forward was impressive. This was such a …

Outback pool and spa of grants pass is awesome they know what they are talking about and are super cool people

This is a top notch outfit. Robert personally helped and guided me through a very tricky situation with my pool. He definitely went way above and beyond my expectations, couldn’t be happier with his service. Super impressed!

Great Service, knowledgeable reps, and very outgoing attitude.

Outback pool and Spa has provided reliable service for out hot tub for over a year now and maintain it always sparkling clean. When I go out at 3:30 – 4:00 AM for my early morning soak I always depend on a clean and sanitary rejuvenation …

Great selection of spa products at reasonable prices.

Always great service

Very helpful, even gave me money saving short cuts! Nice gal!!

I don't know what this Kris guy is complaining about. I've had no problems with their phones or getting in contact with the staff any time I call in. Maybe he needs a Jitterbug cellphone. Always a happy and friendly conversation and …

Recently I have been in your establishment several times regarding my older spa. Knowing I already had a lack of full knowledge, I soon found out I knew very little to nothing. Lucas, your general manager, was extremely patient with me as …

Amazing people and customer service

Very friendly and knowledgeable staff. They have a passion to help you and will make sure you get the results you want. Truly a small home town feel.

Great knowledgeable and Friendly staff. They were able to answer all my questions and offered great advice to getting my pool filter up and running. They even loaned me a device to help put replacement sand into the filter easier and …

Ken is very helpful A+

Hi had an emergency situation and Robert stopped what he was doing and came out to help me right away. He saved the day! Great customer service; highly recommend!

Service is great! Glad I went with Outback

1 st time spa owner and Outback is the best at handling a novice. Service is spectacular in the store and on site. Thanks for all the help and knowledge!

Stellar service! Got my hot tub back running in tip top shape!! So happy with their customer service. Very friendly and knowledgeable staff.

Excellent service and knowledge! Saved me hundreds on a repair by guiding me how to fix it myself. Love that we have a local spa chemical dealer locally. Supporting locally rather than online definitely will be what I stick to!!

Outstanding Service !!!

We purchased out Hot Springs Spa 11 years ago from this store. Our Spa has required minimal repairs on rare occasions. But when repair was required I have always called Outback Pools and Spa.

Luke has been to our…

Outback Spa and Pools is the best!! They go way beyond what you would expect of them. The Staff is awesome and we will continue doing business with them.

These folks are AWESOME. Very knowledgeable and willing to help

Excellent customer service. Answered all my questions and explained everything very patiently!!! Definitely recommend!!!

Kenneth D. Olsen II is a really knowledgeable and informative, helpful and fair.

I had an issue with a Hayward sand filter, which they don't sell but lo and behold, he had the piece I needed and it works perfectly!

Thank you Thank you …

Great spas & great service. Robert was very knowledgeable and helped us spa newbies from California out a lot.

Outback Pools and Spas stand behind their products. They went to bat for us when needed with the manufacturer and their service is stellar. We wouldn't buy anywhere else!

Very friendly so helpful great experience will go back for sure

Amazing people and love they are local!

Great knowlegable staff to help you. Wonderful selection of spas on site. All pool and spa products to keep the water crystal clear and inviting. I highly recommended them.

super professional sale, delivery, and installation, even though the location was challenging.

First I want to thank Ken, Robert, Tyler & the other guys that came out to my house in Merlin. Our pool & spa set up was a backwards mess from the previous owner, but Outback was still willing to take us on as customers, repair the mess…

I consistently have outstanding customer service experiences each time I visit Outback. The staff is professional, educated, and willing to go the extra mile for their customers. Excellence is the standard.

Bought a house with an in ground pool a few years ago. We had never owed a pool or how to take care of a pool. We contacted Outback pools and Ken came out on a visit. He walked us through the pump, cleaning and regular maintenance…

We called them to move a used spa for us. Ken helped us with the set up. After a few months, we decided to buy a new one. They were a big help. They delivered the new one and set it up. It works great! Thank you, Outback!

Ken and the entire staff at Outback are fantastic. I had no idea what I was doing at first with our pool and Ken helped educate me on the best treatment products, procedures, and service recommendations. We purchased a pool heater from …

Being a brand new pool owner I was totally lost with the pool service company that came with our pool package who stated they were animate about not leaving there customers in the dark on how to completely maintenance our pool and work the…

Great information from Lucas. Personable experience. When I am in the area I plan to drop by and learn more about out back pool and spa service.

Met Robert on Monday seems like a great guy and very knowledgeable about Hot Springs products, it awesome experience.

Amazing customer service!

Way better products for your pool than anywhere in grants pass,or. But no longer carry "Smart Sticks"

Good customer service and helpful staff

Awesome place with an excellent water testing system.

I called Lucas today because my spa was not heating. He gave me a suggestion to try before coming out on a service call. The suggestion worked great and I appreciate his honesty in trying his free advice first.

This is Sara's Dad: I was in Out Back Spas and talking to both a service Tech and Administrator about how to repair my Hot Tub and happened to mention one of their competitors , BOTH MEN SPOKE POSITIVELY AND SAID THEY ENJOY WORKING WITH HIM…

Very proficient, dependable, and honest guys.